17-19 Clarence Place Mews, Belfast BT2 8DY, UK

Service Agreement Terms

Your usage of this Website is subject to these terms and conditions, which affect your legal rights. Continued use signifies acceptance of these terms; cessation of use is advised if you disagree with them.

1) Maintenance of Rights

By accessing this website and consuming its content, you are affirming your agreement with our Terms and related policies, all of which are subject to periodic amendments. Your ongoing access to and use of this website and its content depend on your adherence to these Terms and the Acceptable Use Conditions specified herein. Non-compliance with any of these conditions may be viewed as a breach of these Terms and could result in disciplinary action, including suspension or termination of access.

2) Dispute Resolution Among Users

You acknowledge and agree that the company will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from your use or inability to use the service, including losses stemming from data breaches, procurement costs, or third-party actions on the service.

3) Linking Between Websites

You may link to our home page provided the link is done in a fair and legal manner, does not harm our reputation, or take advantage of it. You must not suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link from any website that you do not own, and our website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

4) Charged Services

The fee for any products, along with any applicable additional delivery charges, will be prominently displayed on the Website and/or in a Brochure, or conveyed to you by a customer service representative.

5) Process of Cancellation

In the event that the product you've purchased doesn't meet your expectations, you have a 14-day window from the date of purchase to request a refund. Please understand that while we strive to accommodate refund requests, we reserve the right to evaluate each case individually and may decline refunds at our discretion. Factors such as payment processing capabilities, the platform of purchase (website or mobile app), and applicable statutory fees and taxes may impact the refund process. Refund requests made after the 14-day period will not be considered.

Additionally, we maintain the right to take action, including account suspension, against users who we believe are abusing our refund policy.

6) Policy Revisions

Our company reserves the right to modify or update these terms at any time to ensure compliance with legal standards, accommodate operational changes, or improve user experiences. These amendments will be effective immediately upon posting on our site. We will make reasonable efforts to notify you via email or through a prominent notice on our service. It is your responsibility to review these terms periodically for any changes. Your continued use of our services after the implementation of such changes will constitute your acceptance of the revised terms.

7) Warranty Exclusions

Our websites provide information and materials on an "as is" basis, without any warranties, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. The Company expressly disclaims any duty to update or revise the materials on the websites, although we may modify the content at any time without notice. Use of the website and its content is at your discretion and risk, and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from such activities.